When purchasing a subscription product, Pawduct Box will automatically charge you for all future shipments of that product, and you authorize Pawduct Box to charge your account until you cancel by contacting us at [email protected] You acknowledge that any introductory discounts, unless otherwise specified, are only applicable to the initial order and all future orders will be billed at the normal product price.
If a product you receive is defective, you may return it and we will send you a new item or credit your account for the value of that item. To request a refund, please contact us at [email protected] Refunds are at the sole discretion of Pawduct Box
We guarantee every item in the box because we work so hard to source items that we feel confident you will love. If for any reason you receive an item that does not live up to your standards we will make it right. Pawduct Box reserves the right to either replace the item with another of equal or great value, refund you the value of the item, or credit your account the value of the item applicable to future orders. The value of the item is dictated by MSRP. We unfortunately are not able to offer a full refund on a box if you are unhappy with selected items. If Pawduct Box at any time feels as though we are unable to deliver a satisfactory experience for a customer we reserve the right to terminate the subscription and all future orders.
We of course would like to make your membership a great experience however you may cancel your plan anytime prior to your next billing cycle payment. You are free to cancel your plan at any time – for any reason please contact us at [email protected] We may terminate your membership for any reason at any time. If Pawduct Box terminates your pre-paid membership while there are months of service remaining, at Pawduct Box’s sole discretion, you will either receive a credit for unused months or a refund of the amount paid for the remaining months. To the extent you post photographs of one or more pets on our website, that of Instagram, which is linked or tagged to our website, or to any other website or through the use of any application, in any of which cases the photograph(s) can be viewed on our website, you consent to our use of your pets” images by us and you grant us a nonexclusive, royalty free, perpetual license to possess and display these images and photographs. Under no circumstances will any past, present or future customer of Pawduct Box’s, acquire any intellectual property rights, interests or licenses from being allowed access to, and the use of, Pawduct Box’s website.